On Tuesday, October 21, 2025, the City of Statesville Customer Service Office will have a delayed opening due to mandatory staff training. The department will be open from 10 a.m. to 5 p.m. on this day.

Residents will still be able to make payments using one of the following convenient options:

♦ Drop Box located outside the Customer Service office (no cash, please!)
♦  Mail your payment to: First Citizens Bank, Lockbox 96277, 6125 Lakeview Road, Suite 800, Charlotte, NC 28269
♦  Call 704-878-3564 to pay 24/7 using the automated phone system
♦ Online at www.statesvillenc.net/pay