Special to Iredell Free News
EnergyUnited on Monday announced several changes in response to new guidance surrounding the coronavirus (COVID-19) pandemic.
Each of the following changes will go into effect on March 17, and will be re-evaluated at the end of the month:
♦ To limit public traffic in and around our office locations, EnergyUnited will close all its electric and propane offices to the public through the end of March. EnergyUnited will continue its daily operations, ensuring the continuous delivery of reliable energy services for all electric and propane consumers.
“We understand that the coronavirus pandemic may pose a financial burden to many families in our communities, therefore we will not be disconnecting service to any of our electric members or propane customers due to non-payment through the end of March,” the cooperative said in a news release. “At this time, we will reevaluate the situation and determine if this suspension should be continued.”
♦ All electric and propane service and sales calls will be suspended to adhere to best practices and recommendations from public health officials regarding social distancing.
♦ EnergyUnited will continue delivering propane to all customers and will be following the same processes and procedures regarding all tank refills.
“The Coronavirus pandemic has presented an unprecedented situation that continues to evolve with each passing day,” CEO Wayne Wilkins said. “While the scope and impact of this crisis has not yet been fully realized, we are committed to providing reliable energy to all our consumers and to ensuring the safety of our employees, consumers and communities amid this uncertainty.”
EnergyUnited will continue monitoring the situation as new information from federal, state, local and public health officials is made available. For more information and updates regarding COVID-19, visit our website, http://www.energyunited.com or follow us on Facebook, Twitter or Instagram.
EnergyUnited Electric Membership Corporation (EMC) is the largest electric cooperative in North Carolina serving more than 130,000 metering points. Headquartered in Statesville, EnergyUnited provides electric service in portions of nineteen counties in west central North Carolina which include Alexander, Cabarrus, Caldwell, Catawba, Davidson, Davie, Forsyth, Gaston, Guilford, Iredell, Lincoln, Mecklenburg, Montgomery, Randolph, Rockingham, Rowan, Stokes, Wilkes and Yadkin. EnergyUnited Propane provides products and services to more than 23,000 residential, commercial and industrial customers in 100 counties across Virginia, North Carolina and South Carolina. Visit EnergyUnited online at www.energyunited.comfor more information and updates regarding our response to the coronavirus pandemic.